Frequently Asked Questions
Where do you operate?
We currently operate in Hong Kong, Cambodia, Vietnam, and Philippines. Each region has dedicated representatives to ensure the best service for our customers.
My country is not on the list, can I still order?
Currently, we only ship to our operating regions to ensure product quality and customer service. However, we're constantly expanding our reach. Contact our team for special arrangements or to be notified when we expand to your area.
Why does your Standard Black Jar survive mountain falls?
Engineered for adventurers, the Standard Jar includes a military-grade food-grade ziplock bag. Even if it tumbles down a cliff, your Shilajit stays sealed. Pro tip: Store the resin in the fridge to mold it like Himalayan clay.
Will the Premium Glass Jar leak?
Beauty demands care. The Glass Jar is designed for display, but if stored sideways in heat, it might weep. Keep it flat and cool – treat it like the rare elixir it is.
How do I handle Shilajit without making a mess?
Cold = control. Chill the resin first, then shape it into your seal-proof container. Remember: Real Shilajit is alive – respect it, and it'll respect your kitchen.
Why does your Shilajit taste better?
Because it's real. Cheap brands dilute theirs with fillers (or worse). Ours is 100% raw resin from Nepal – no engine oil aftertaste, just pure mountain power.
What is the recommended dosage?
Start with a rice grain-sized portion (200-250mg) dissolved in warm water or tea, preferably on an empty stomach. Maximum daily dosage is 500mg. Adjust based on your body's response and activity level.
How long does shipping take?
Delivery times vary by region: Hong Kong (1-3 days), Cambodia (1-2 days in Phnom Penh), Vietnam (2-3 days), Philippines (2-4 days). Express shipping options are available in select areas.
Is your Shilajit tested for purity?
Yes, every batch is laboratory tested for purity, heavy metals, and fulvic acid content. Our Shilajit contains 59% fulvic acid, 37% humic acid, and 4% trace minerals, with zero additives.
What payment methods do you accept?
We accept various payment methods depending on your region, including bank transfer, cash on delivery, and digital payments. Contact your local representative for specific payment options.
How should I store my Shilajit?
Store in a cool, dry place away from direct sunlight. The product is stable at room temperature but can be refrigerated for easier handling. Keep the container tightly sealed when not in use.
Are there any side effects?
When used as directed, Shilajit is safe with no known side effects. However, start with the recommended dosage and adjust as needed. Consult your healthcare provider if you have specific health concerns.
Still have questions? Contact our support team:
support@shilajitwarrior.com